delivery policy

We will ship anywhere within South Africa and aim to dispatch your order within 24 hours of receipt of payment, provided that goods are in stock.

Delivery by courier will take 2 – 6 working days to reach you depending on the area in which you live.

We offer the following flat rate delivery charges for South Africa:

Brown Zone: Durban, Pietermaritzburg, North and South Coast Areas
– Courier delivery for the full package ordered costs R60.00 (incl VAT)

Yellow Zone: Mooi River, Estcourt, Greytown and Surrounding Areas
– Courier delivery for the full package ordered costs: R90.00 (incl VAT)

Red Zone: Harrismith, Johannesburg and Pretoria
– Courier delivery for the full package ordered costs: R100.00 (incl VAT)

Orange Zone: Bloemfontein, Klerksdorp, Witbank, Polokwane, East London, George, Cape Town and Other Areas
– Courier delivery for the full package ordered costs: R145.00 (incl VAT)

Grey Zone: Outlying Areas
– Courier delivery for the full package ordered costs: R195.00 (incl VAT)

Please refer to our Delivery Area Zoning Schedule to ensure that you have chosen the correct zone for the area in which you live. Please email us at info@clothesline.co.za should you require any help with the schedule.

Customers are responsible for ensuring that they have chosen the correct delivery zone.

ClothesLine reserves the right to amend delivery charges for instances where the customer has chosen the incorrect zone or where the package is extremely heavy or of a peculiar size or shape. We will always contact you first and will never charge you for any excess delivery charges without your consent.

Customers are responsible for having someone at the delivery address to sign for and accept the delivery. A tracking number and estimated day of delivery will be emailed to you once the goods have been dispatched.

You may track your delivery via www.fastway.co.za